The TEN DAY OLD and broken washing machine is now back at the dealers (where hopefully they will give it the good kick that I was longing to do!).
We now have a new Fisher & Paykel 8kg aquasmart washing machine sitting proudly in our laundry.
It hasn't come without a few glitches though. Firstly, Dear Husband came storming in to tell me that they had given him the wrong machine model. Apparently, the returned one had some type of water leveller underneath the lid (like I even saw it!!) and this one didn't. A few calls to the supplier soon sorted out that apparently F&P no longer include the water leveller because it gave too many problems. Hmmmmm....so that means that we got older stock originally anyway!!!!
Then this morning, I went to put on my first load. The water started flowing into the machine and stopped after about a minute or two. *insert shock and horror feelings here!* Dear Husband and I fled to the machine handbook and were frantically reading it for about 15 minutes when it dawned on me......we didn't have the hot water tap on (I usually wash in cold water only) and yet the machine was set to have warm water in it. The silence from the machine was only it trying to insert the hot water that wasn't connected! Phew! A quick adjustment of the settings on the machine soon had the water flowing again!
So, the saga of the washing machine has hopefully been put to rest. I will say though that I am no longer excited and proud of our new purchase and that a part of me does not trust Fisher & Paykel products, given what we've been through. Perhaps if this new machine gives us no grief, I may learn to regain that trust, but still it has been a very sorry experience all round.
Oh and can I recommend anyone who is contemplating buying an electrical product to shop at The Good Guys. They were the ones who gave us absolutely no grief and the ones who happily returned our broken ten day old machine with no stress. Well done, Good Guys!!!
Congregatin'
1 day ago
